Terms of service

Last updated: 22 October 2025

1) Introduction

Welcome to Hugna. By visiting or making a purchase on www.hugnaofficial.com  you agree to these Terms. Please read them carefully—they exist to keep everything clear, fair, and safe for both of us.

Trader / Company details
Hugna™ is a brand of IconBrush Ltd (trading as “Hugna”)
Business ID: 3262790-8 — VAT: FI32627908
Address: Hannankaupantie 27, 91410 Jokirinne, Finland
Email: support@hugnaofficial.com

2) Who can order

You may shop with us if you are an individual consumer of legal age in your country. Purchases are for personal use only (not for resale).

3) Orders & contract

Your order is an offer to buy. A contract is formed when we email you an order confirmation. Please ensure your email address is correct—this confirmation also serves as your receipt and warranty proof. If we cannot fulfill your order (e.g., stock or address issues), we’ll cancel and refund you promptly.

4) Prices & taxes

Prices shown include VAT where applicable. For deliveries outside the EU (if enabled), VAT may be removed at checkout and your country may charge import duties or local taxes—these are outside our control.

5) Payment

We offer secure payments via Shopify Payments, Klarna, and PayPal (availability varies by country). Transactions are encrypted and processed according to stringent banking standards. We never store your full card details.

6) Promo codes

Promo codes must be applied at checkout and can’t be added retroactively to completed orders. Unless stated otherwise, one code per order.

7) Shipping & delivery

We deliver within the EU using trusted carriers. Once your order ships, you’ll receive a tracking link by email/SMS. Typical delivery time is 3–7 business days after dispatch. If your order seems delayed, contact us first—we’ll help.
Read more: Shipping & Delivery 

8) Returns

Changed your mind? No worries. You can return within 30 days of delivery as long as the item is unused, unwashed and in original packaging. EU returns are free with our prepaid label.
How-to and details: Refund Policy 

9) Warranty

All Hugna products include a 2-year limited warranty against manufacturing defects. This doesn’t cover normal wear and tear, accidental damage, or misuse.
Full terms: Warranty  For a claim, email support@hugnaofficial.com with your order number and photos/video.

10) Product information

We work hard to present products accurately. Colors may vary slightly due to screen settings or production batches. If something looks off, tell us—we’ll make it right.

11) Damaged, missing or incorrect items

Please check your parcel on arrival. If anything is missing, damaged, or incorrect, contact us within 30 days so we can resolve it quickly (replacement, missing item reshipment, or refund as appropriate).

12) Personal information

We respect your privacy. Your data is used to process your order, provide service, and improve your experience. We don’t sell your data.
Details: Privacy Policy 

13) Liability

We’re responsible for losses that are a foreseeable result of our breach of these Terms or our negligence. We’re not liable for indirect or consequential losses (e.g., lost profits) and not liable where delay or failure is caused by events beyond our reasonable control.

14) Force majeure

Events outside our control—such as strikes, extreme weather, carrier disruptions, or supply issues—may delay your order. If that happens, we’ll keep you informed and work on a solution.

15) Intellectual property

All content, photos, graphics, and designs on www.hugnaofficial.com are owned by or licensed to IconBrush Ltd and protected by copyright and other IP laws. Feel free to share socially with credit, but don’t copy for commercial use without permission.

16) Fraud & misuse

We reserve the right to refuse or cancel orders if fraud, abuse, or other prohibited activity is suspected (including chargeback abuse or unauthorized coupon use).

17) Changes to these Terms

We may update these Terms from time to time. The version that applies to your purchase is the one active at the time of your order. We’ll date-stamp updates above.

18) Governing law & disputes

These Terms are governed by Finnish law (mandatory consumer protections of your residence country still apply within the EU). If a dispute arises, please contact us first—most issues are solved quickly. You may also use your local consumer dispute board or the EU Online Dispute Resolution platform.

19) Contact

Questions? We’re here to help: support@hugnaofficial.com (we reply within 24 hours on weekdays, EET/EEST).